Skip to main content

Night school

It is an experience to be back in a school.  This time after work.  Learning a thing or two about how to design.  Design things, process, services whatever it takes.  Designing with a purpose.

The curriculum is labeled Design Thinking.  I figured for a few hours a week I can try to learn this.  Think differently.  Formally.  From two industry veterans and part time professors and also through a network of attendees with varying background.

I personally like the latter dynamic better.  Clearly the professor has to set the stage for a topic and pontificate on their prepared notes.  But then its open forum.  Interesting point of view from someone coming from Spain vs. Brazil.  Not for profit angle vs. the obvious get rich quick idea.  Changing some modern day paradigms one design at a time.

Sometimes it seems what was old is new again.  Like this idea to cut down waste in our daily lives.  Some people are experimenting with a service that lets you buy fresh produce or what you need for couple days.  And do so without any packaging which leads to landfill waste.  It got presented as a new business idea.  But wait.  My parents did this 60 years ago.  Mostly still do.  In Mumbai.  Grocery shopping is a subsistence living idea.  No place to store in tight apartments.  No need to maintain large inventory.  Access to food and essentials within walking distance from apartment.  So buy what you need and nothing you do not want.  No plastic bag, no paper bag, no box, no twine, no packaging and no choking hazard.  No refrigeration needed.  So the carbon footprint is literally what methane you produce after consuming fresh produce.

In America it became a topic of discussion.  Are we using too much packaging?  I think America needs all that packaging in part to put all their disclaimers about how anything you put in your mouth may ultimately cause cancer and that the product is NON GMO, gluten free, peanut free, organic and definitely eco friendly sourced without harming any ethnic tribes but by the way the bag itself is not a toy.

In many parts of the world you might get a chicken killed in front of you after you saw it roaming in a shed minutes ago, then weighed and in a bag.  No need for an advert about how free roaming the bird was.  You saw it, you bought it.

But some of the formality of the process of designing is beneficial nonetheless.  Like the customer journey and the empathy map exercise.  Sounds like common sense but unless you put on your thinking cap it can be missed.

Comments

Popular posts from this blog

But What If We're Wrong?

I attempted to read this book by author Chuck Klosterman backward to forward but it started hurting my brain so I decided to stop and do it like any other publication in the English language.  Start from page 1 and move to the right. Witty, caustic and thought provoking this is a book you want to read if you believe that the status quo might, just might be wrong. At times bordering on being contrarian about most things around us it tries to zero in on the notion of what makes anything believable and certain in our minds.  The fact that there is a fact itself is ironic.  Something analogous to the idea that you can never predict the future because there is no future. Many books and movies have tried to play on this concept - best that I recollect (I think I am) was 'The Truman Show'.  This book by Klosterman attempts to provoke the reader to at least contemplate that what they think they know may be wrong. He uses examples like concept of gravity, and how it ...

You are important to us

Followed by piano music.   Followed by 'we are experiencing heavier than usual call volume'.  Sounds macabre like bleeding during menstruation or after a ghastly attack with a weapon on a hemophiliac.  Sorry Mrs. Johnson but it appears little Gertrude here has been bleeding heavier than usual what with her night time activities competing with the woodchucks in your neighborhood. Some services even go as far as to pick a random day to say - 'if you were to call us during the Chinese lunar month when the moon is axiomatically hugging the polar star with Jupiter intravenous when call volume is light'.  Well I will be damned.  I thought  I had checked with my astrologer before I placed this well focused call but  I guess this is what you get for listening to a quack. Umph! I am not sure which marketing genius came up with this personal touch concept of informing the caller that you are really a jackass for actually calling the customer serv...

Of Jims and Johns

Here is another essay on the subject of first names. As in birth names. Or names provided to an offspring at birth. While the developed world tends to shy away from the exotic like Refrigerator or Coca Cola for their new production there is a plethora of Jims and Johns and Bobs or Robs. Speaking of which I do not think there is a categoric decision point at the time of birth if a child will be hereafter called as Bob. I mean have not yet met a toddler called Bob or Rob for that matter. At some point though the parental instinct to mouth out multiple syllables runs out and they switch from calling the crawler Robert to simply Robbie to Rob. Now speaking of - it is strange that the name sounds like something you would not want Rob to do - i.e. Rob anyone. Then why call someone that? After all Rob Peter to Pay Paul is not exactly a maxim to live a young life? Is it? Perhaps Peter or Paul might want to have a say in it? Then there is this matter of going to the John. Why degrad...