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Making a Return

 So say today's headlines in America's business newspapers or journals or channels.  The headline refers to Bob Iger making a comeback as CEO of the venerated consumer brand Disney.  He ran that company in the chief role for a decade or so if I remember till Covid hit. Then wrote a book about leadership or some mumbo jumbo and blabbed about never going back to that role ever!

Also on the way out hand picked a successor.. as far as succession plans go.  Coincidentally another Bob.  This version without any hair on his dome.  Supposedly a veteran at entertainment.  Two years after. Gone. And Iger is back baby.  Florida does that to people?  Remember Brady? 

When Robert becomes a Bob is another question nagging me for sometime now but let me try and focus.

This hilarious premise of making returns does tickle my funny bone or scratch where I itch. See, America was my first hand experience in the idea that customer is indeed king.

This when you are buying a product or service and were not satisfied with said item, you could go to the purveyor or seller and ask for restitution. If an item was returnable you would attempt to bring it back. Sir, this vacuum cleaner is crap - here you go and give me my money back.

It was true from a sweater you did not like, to a plane ride that went bad or a fruit that was off in flavor.

America the beautiful, coast to shiny coast.  This has now come under some scrutiny what with customer abuses who seem to return to the store to get a refund on a tree that died after two years.  Hey - it does not grow how it was advertised they said. Or grew too fast and pierced my roof.

Or a bag of meat that grew mold after few months of lackluster storage at the customer end.  LOL.

Returns unlike returning champions are now America's bane.  Is there anything original left?


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